CIMA考试模拟试题<3>

来源: 高顿网校 2015-03-18
  CIMA E1: ENTERPRISE OPERATIONS
  Required:
  (a)
  Explain how external triggers have impacted on the company. (Your answer should
  include reference to the company’s products.) (5 marks)
  (b)
  Describe the essential elements of the quality-improvement programme, taking into
  account the information provided in the scenario. (5 marks)
  (c)
  Discuss the suitability of all operations/technology management concepts in the
  scenario (these are CAD/CAM, JIT, OPT, ERP, MRP). (5 marks)
  (d)
  Outline an approach to change management that may assist HK Holdings when
  implementing new technology. (5 marks)
  (e)
  Discuss the advantages and disadvantages of outsourcing systems development
  projects for HK Holdings. (5 marks)
  (f)
  Explain the stages that Revor should work through when developing its new products.
  (5 marks)
  (Total: 30 marks)
  KAPLAN PUBLISHING
  INTERIM ASSESSMENT QUESTIONS
  SECTION C
  ANSWER BOTH QUESTIONS
  QUESTION 3
  D4D is a politically stable, developing country enjoying a temperate climate and a young,
  educated population, many of whom are educated to graduate level. Those who have
  studied at this level have tended to do so abroad since there are limited opportunities to do
  so in D4D.
  The economy is mixed, based on agriculture and some light manufacturing but has enjoyed
  considerable revenue from oil exploration and production which is based offshore in its
  territorial waters. Some of this revenue is generated by providing services for the oil industry
  but the majority comes from a tax on every barrel of oil which the foreign oil companies
  extract.
  The Government has used the revenue to keep personal and property taxes low and to
  support the largely uneconomic local industry. It now recognises that, although politically
  popular, this decision might not have been in the best long term interests of the country.
  The Finance and Trade Minister of D4D is aware that the oil revenue may only last a further
  ten years. He wishes to build competitive advantage over the neighbouring countries. The
  Prime Minister is sceptical and has made the observation that ‘companies have competitive
  advantages not countries’.
  The Government is keen to support the work of D4D’s charitable organisations. ‘Doctors
  with Wings’, a registered charity in D4D, raises funds to send volunteer doctors and nurses
  to medical emergencies around the world. Those emergencies can arise for any reason,
  ranging from famine to war or major outbreaks of disease. Funding primarily comes from
  D4D’s Government agencies and corporate donations, although the charity seeks donations
  from the public, as well as medicines and other supplies from manufacturers. The majority
  of volunteers are recruited, often with the support of teaching hospitals, immediately after
  qualification. These new doctors are often persuaded to donate their time to the charity
  during presentations made by volunteer doctors who have just returned from a medical
  emergency.
  Required:
  (a)
  Using any models you consider appropriate, explain the factors which lead to
  competitive advantage being present in particular countries. (5 marks)
  (b)
  Explain the steps that D4D should take to make the country more attractive to
  appropriate inward investment. (10 marks)
  (c)
  Identify the principal stakeholders in Doctors with Wings and explain the nature of the
  power and interest that they hold in their relationship with the charity. (10 marks)
  (Total: 25 marks)
  KAPLAN PUBLISHING
  CIMA E1: ENTERPRISE OPERATIONS
  QUESTION 4
  E5E is a charity concerned with heart disease. It obtains funding from voluntary donations
  from both private individuals and companies, together with government grants. Much of
  the work it does, in all departments, could not be achieved without the large number of
  voluntary workers who give their time to the organisation and who make up approximately
  80% of the workforce.
  E5E does not employ any scientific researchers directly, but funds research by making grants
  to individual medical experts employed within universities and hospitals. In addition to
  providing policy advice to government departments, the charity’s advisors give health
  educational talks to employers and other groups.
  The Board recognises the need to become more professional in the management of the
  organisation. It feels that this can be best achieved by conducting a benchmarking exercise.
  At a recent project development meeting, the IT director presented ideas for the design of a
  new system. Several points were raised at the meeting:
  ?
  The current information system is weak. The accuracy and completeness of the
  information needs to improve and there needs to be better co-ordination of activities.
  Several different systems are used and some are very inefficient.
  ?
  The IT director has recommended that a new organisation wide information system
  should be implemented. This should address the problems outlined above. However,
  there is some concern that the introduction of the new system may make some
  members of the organisation, particularly the volunteers, unhappy.
  Required:
  (a)
  Identify the advantages and disadvantages of benchmarking for E5E. (10 marks)
  (b)
  Explain the stages in conducting a benchmarking exercise in the context of E5E.
  (10 marks)
  (c)
  Explain how those implementing the new information system should deal with the
  concerns of the staff, particularly the volunteers. (5 marks)
  (Total: 25 marks)
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