问题:Which of the following statements about training is most likely to be the foundation of an effective training policy?
A. The important thing is to do lots of training
B. Training is the responsibility of the HR department
C. Training is all cost and no quantifiable benefit
D. Training can be an effective solution to some performance problems
答案:The correct answer is: Training can be an effective solution to some performance problems
Rationale: This is a positive and realistic view of the benefits and limitations of training: not all performance problems are amenable to training, and may need other sorts of intervention (discipline, counselling, equipment repair, job re-design, motivation and so on).
Training is the responsibility of the HR department would fail to involve trainees and line managers, who are key stakeholders in training.
Training is all cost and no quantifiable benefit would limit training provision, ignoring its significant benefits.
The important thing is to do lots of training would fail to design training programmes appropriately for specific training needs and learner style preferences.
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