Question:Which of the following may be considered a substitute product for an airline providing business class flights?
A. An different airline providing first class flights.
B. Video conferencing.
C. A low cost airline.
D. An different airline providing business class flights.
The correct answer is:Video conferencing.
解析:The airlines all operate in the same industry. A substitute product is one from a different industry which satisfies the same customer needs. Business flights bring people together for meetings. This can also be achieved via video conferencing.
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