Question：In which of the following decision-making scenarios would an expert system be beneficial?
A. Updating a forecast to take into account latest sales figures.
B. Creating a new pricing structure.
C. Cost benefit analysis of potential investment options.
D. Medical diagnosis.
E. Advising a client on the best mortgage option available.
The correct answers are: Advising a client on the best mortgage option; Medical diagnosis.
For both of these decisions, there are specific rules to be applied, which could be contained in the knowledge base of an expert system; the user will look at the options generated based on each individual case and advise accordingly. The other decisions would be better served by a decision support system.
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