问题:The stationery and printing company S Co, has recently upgraded its computers and printers so that more production has become automated. Many middle managers will now be made redundant.
  This is known as:
  A. Outsourcing
  B. Delayering
  C. Downsizing
  D. Degrading
  答案:The correct answer is: Delayering
  解析Rationale: Information technology has enabled managers or staff 'lower down' the hierarchy to make decisions previously made by middle management. This is known as delayering.
  Pitfalls: You may have been tempted to think that this was downsizing. Downsizing, however, means reducing staff from all levels or layers in the business.
  Ways in: It is 'layers' of middle management that have been removed. This may help to direct you to the answer 'delayering'.
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