Question：Which of the following documents would be part of a formal training needs analysis exercise?
A.An e-mail reminding you that a new piece of legislation is about to come into effect
B.A health and safety officer’s report showing that a department failed its assessment in a recent fire evacuation drill
C.A set of competence standards for your job or department
D.Feedback from a colleague about the standard of your work
Answer: C
Rationale: A formal training needs analysis involves systematic study (at the level of the individual, job or department) of the required level of competence, the present/actual level of competence and any gap between them. The other options are all ways in which learning needs may ‘emerge’ in the course of work: option A through monitoring developments in your field;option B as a ‘critical incident’ and option D as on-going performance feedback.
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