Question:Johnson, Scholes and Whittington identify five styles of change management.
Which of the styles is best suited to transformational change, and can be described as a top-down style in which managerial authority is used to establish and implement a change based on a clear future strategy?
A. Reconstruction
B. Collaboration
C. Direction
D. Intervention
The correct answer is: Direction.
解析:Collaboration brings those affected by the change into the change management process so is not a top-down style where managers impose a change. It is suited to incremental change not transformational change.
Intervention is undertaken by a change agent instead of being implemented by managerial authority. It is appropriate for incremental change rather than transformational change.
Reconstruction is one of the categories of Balogun and Hope Hailey's change matrix, not one of JS&W's five styles of change management. The five styles of change management are: Education and communication; Collaboration/participation; Intervention; Direction; Coercion/edict.
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